• L&D Social Media Content Manager

    Posted Date 15 hours ago(8/20/2018 7:00 AM)
    Requisition ID
    Career Category
    Human Resources
    Company Employee Full-Time
  • Position Summary

    In the context of industry and organizational transformation, the L&D team help leaders and their teams create the mindset and skillsets to venture into the unknown in the pursuit of maximizing their performance and potential. We facilitate organization culture development, knowledge sharing, coaching and feedback across the organization. This role is critical to our success as they will oversee all our key L&D online campaigns, they will partner across the team to ensure the deployment of our global initiatives and programmes have the maximum impact through a strong social media presence and online communities.


    • Create, co-ordinate and manage our L&D campaigns and engagement strategies – targeted to our consumer base
    • Ability to design multi- media creative micro content, aligned to our L&D strategy
    • Research, manage and maintain our content library and asset management - aligned to our programmes
    • Manage our engagement and online performance analysis (target, track, report and measure performance data and provide actionable insight) – leverage available business tools and channels to maximize engagement
    • Create and manage our social networks and build communities
    • Support preparation and live leadership ‘social’ events (test technology, partner across departments)
    • Support internal communications that support employee engagement initiatives g. Culture Champions
    • Conduct in-depth and regular audits of vendor/market/competitor sites
    • Support ad hoc requests; attend relevant meetings and planning sessions
    • Maintain strong relations across the internal L&D teams and communication department


    • Proven experience in a communication/social media role with a strong understanding of best practices, effective strategies for online marketing and generally web savvy and managing online communities
    • Excellent verbal and written communication and interpersonal skills
    • Ability to thrive in a fast-paced environment - proactive self-starter with an enthusiastic can-do attitude, highly-organised and a hard-working team player
    • Strong attention to detail and analytical skills essential (e.g. Excel and other tools)
    • Fluency in spoken and written English
    • Good knowledge of Microsoft Office, advanced understanding of Social Platforms, additional design skills beneficial (e.g. Canva & Photoshop)


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