Discovery

  • Salesforce Administrator Manager

    Posted Date 2 weeks ago(5/9/2018 12:00 AM)
    Requisition ID
    19700
    Location
    AR-Buenos Aires
    Career Category
    Advertising Sales
    Type
    Company Employee Full-Time
  • Position Summary

    Discovery is looking for a Salesforce subject matter expert to join our Ad Sales Operations team as a Salesforce.com Administrator. This individual will act as the primary administrator and work cross-functionally while providing support to all internal users. The Salesforce.com Administrator will own the implementation process, facilitate all new hire trainings for new users and partner with stakeholders to identify enhancement opportunities to optimize system functionalities. Additionally, this position will include the ability to learn, develop and create complex solutions including system integrations.

    Responsibilities

    1. Act as the Salesforce subject matter expert for all internal users
    2. Maintain user roles, security, profiles, workflow rules, etc.
    3. Communicate and present relevant information to non-technical audiences
    4. Regularly perform database de-duping and cleanup procedures
    5. Participate in data integration process with other enterprise applications
    6. Manage ongoing support requests and administrative needs of users
    7. Develop & implement reports, dashboards, and processes for internal users
    8. Project manage outsourced consulting partner, post implementation
    9. Provide prompt and complete resolution to technical challenges and business issues
    10. Research and implement best practices on how to grow and improve the company’s use of Salesforce

    Requirements

    * Minimum of 3 years of Salesforce experience as an administrator
    * Bachelor’s Degree
    * Proven success designing and implementing solutions on the Salesforce platform
    * Excellent communication and facilitation skills
    * Experience working with sandbox and production environments to manage the distribution of system functionality or process changes preferred
    * Salesforce Administrator Certification preferred
    * Media experience preferred

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