Discovery Communications

Media Systems Engineer

3 months ago
Requisition ID
18467
UK-London
Career Category
IT & Technical Operations
Type
Company Employee Full-Time

Position Summary

Due to the rapid expansion of content fulfilment workflows and file- based media-delivery Media Technology is offering an engineering position focused at supporting and developing Discovery’s ever growing media supply chain infrastructure.

 

Working within the Media Technology team the Media Systems Engineer will join a small team of specialist engineers responsible for the smooth running of Discovery’s file based supply chains in London and other regional hubs.

The primary focus of this role is supporting the VOD operations team and the workflows and systems that process and deliver content to affiliates for VOD, DTO and multi-platform streaming services. This includes the implementation of new delivery paths to affiliates and the creation, testing and support of workflows, transcoding profiles and the configuration of other systems to support these deliveries. The role also deals heavily with the transformation and delivery of metadata.

In addition, the role will involve support of Media Technology's file based work flows such as content delivery for TX and languaging. Responding to support requests from the various operational teams, logging incidents in the ticketing system and escalating the issue as appropriate within the team to achieve a timely resolution.

 

Discovery is at the forefront of the Broadcast industry’s push to utilising cloud based processing and storage to service its global media workflows. Media Technology is heavily involved in a number of global initiatives to migrate workflows and systems to new cloud native architectures. As these initiatives come to fruition the Media Systems Engineer would be expected to become an expert on the new technologies and be involved in the migration of existing workflows to the new systems.

 

The role will require broadcast engineering and IT skills. Candidates will benefit from knowledge of media formats, transcode, delivery mechanisms and a good foundation in IT.

 

Responsibilities

  • Leading Discovery’s technical efforts on implementing new non-linear delivery workflows to third party platforms.
  • Representing the department at project meetings and owning the technical relationship with affiliate onboarding teams.
  •  Implementing file based workflow's and delivery profiles on Discovery’s in-house workflow orchestration engine.
  • 1st/2nd line support of Media Technology's file based workflows; resolving issues in a timely fashion or escalating to 2nd/3rd line support as required.
  • Managing configuration changes of current delivery workflows
  • Maintaining an up to date record of all open incidents via the departmental ticketing system
  • Support of media processing systems; troubleshooting and liaising with 3rd party support to fix issues.
  • Support of file delivery systems; troubleshooting and liaising with 3rd party support to fix issues.
  • Documenting workflows on the departmental wiki
  • Maintaining SOP's and user guides

 

Requirements

  • Strong relevant non-linear workflow experience
  • Excellent understanding of media file formats, codecs, wrappers and related technologies
  • Knowledge of subtitle formats and specifications also advantageous
  • Good knowledge and direct experience working with XML metadata such as Cable Labs ADI specifications
  • Knowledge and experience of writing XML schemas and transforms would be a distinct advantage.
  • Setup, configuration and support of transcode farms such as ProMedia Carbon and Telestream Vantage
  • Strong IT skills including Windows Server installation, configuration and operation in an AD environment
  • Some knowledge of cloud infrastructure, specifically AWS, would be advantageous.
  • Enthusiastic self-starter with the ability to pick up new skills quickly.
  • Strong all round troubleshooting skills.
  • Strong communication (written and oral) and interpersonal skills.
  • Team  Player

 

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