Discovery Communications

VP HR Operations

1 month ago
Requisition ID
17792
UK-London
Career Category
Human Resources
Type
Company Employee Full-Time

Position Summary

The Team

The HR Operation team purpose is to design and deliver processes and tools that support the organization's culture, growth and work environment.  The team works collaboratively to align data, processes and procedures owned by the HR function to Discovery's overall business objectives focussing on efficiency, simplicity and quality. 

 

The Role

The VP Operations will create and lead Discovery's global HR Operations team who will be responsible for the design and delivery, implementation, execution and control of the company's HR processes and systems worldwide.    The role will focus on process and product efficiencies, service delivery, data quality and analytics to support a dynamic, highly matrixed organization.  The VP will continually enhance processes (through automation, re-engineering, and continuous improvement) to drive efficiency and provide a superior service experience.

Responsibilities

  • Develop the overall global HR operations strategy with a focus on on strategic themes of central processing, continuous improvement, simplification, automation, and globalization of appropriate processes
  • Build the HR Operations team in support of the functional strategy and create a high performing, engaged and solutions focussed team with a passion for delivering excellent customer service
  • Engage key stakeholders within the Business and HR to design, deliver and constantly review HR system, technology and process solutions to support a dynamic global workforce
  • In partnership with Finance & GTO, define and construct a fit-for-purpose data model for Human Capital to deliver fast, accurate reporting and analytics to support and enhance management decision making and improve identity management.
  • Ensure clear governance processes established within HR, particularly focused on data management and data use.
  • Conduct reviews of HR workflows and processes to understand end goal - and reimagine and reengineer them where there are opportunities to improve delivery time, accuracy, simplicity, cost and UX
  • Improve existing offerings and develop solutions that deliver an exceptional experience to employees and managers throughout their journey - from onboarding through off-boarding
  • Deliver best in class service and support to HR clients, business managers and across our employee population
  • Cultivate and draw upon an ecosystem of partners across the company (in and outside of HR) to support the delivery and effectiveness of our services
  • Serve as evangelist of innovative solutions to improve the effectiveness of the team and value of the Division
  • Foster a workplace of continuous feedback, driving a culture of learning and accountability

Requirements

Basic Requirements

  • Bachelor's degree in economics, computer science, HR, business or equivalent experience
  • Experience delivering technical or operational support
  • Experience managing projects from concept through completion and ongoing assessment
  • Experience in setting up and managing a shared services model preferred.
  • Extremely detail oriented - able to provide accurate data and concise, meaningful reporting
  • Strong organizational and communication skills
  • Excellent service orientation with the ability to build strong relationships with teams in regional locations
  • Experience participating in set up or transformation of HR functions and features
  • High degree of professionalism and discretion
  • Quick learner and problem solver; thinks “outside the box”

 

Desired qualities/skills

  • Experience designing and executing people operations initiatives from concept to completion with minimal guidance
  • Expert problem solving skills…with a knack for identifying, developing and maintaining processes that are agile and effective
  • Highly organized and flexible with the ability to quickly identify and correct challenges and improve programs and processes through the ebbs and flows of growth
  • Experience with coaching, developing and directing a team based in multiple locations and markets
  • Experience working in a matrixed organization with multiple stakeholders who may not always be aligned
  • Expertise with an HRIS system - preferably SAP

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